An online motorcycle accessory retailer goes full throttle on quality and shipping times.
The Challenge
LeatherUp was experiencing a large amount of returns due to lack of quality checks
and processes. In addition, they needed solutions for getting products in the hands
of their customers quicker while reducing their FedEx shipping costs.
Why FCi?
FCi's central location means 70% of the U.S. population can have product in their
hands within three days. And FCi's reputation for fast, accurate packing and shipping
is second to none.
The Solution
FCi worked with LeatherUp and their package carrier, FedEx, to fully automate the
pick, pack, ship process within the FCi warehouse. Once the plan was in place, we
created a separate shipping station and conveyor for LeatherUp to handle the volume.
The Result
More satisfied customers, less returns, quicker ship times,
and lower shipping expense for what is now the most
popular online leather store.